Why you need to hear

the system you already own…

Most of you who have gotten this far into my website probably own a music system that is comprised of a collection of equipment that has grown over time, often from different dealers or secondhand. Even if your “original” system was carefully set up, the chances are that over time and through the changes it has undergone, it’s lost its state of tune and is no longer delivering the performance of which it’s capable.


All too often, the first response to this situation is to “upgrade”, to change something in search of the missing magic, the performance you’ve lost. But that first response is also generally your first mistake. How can you accurately gauge the benefits or performance of your “upgrade” if you can’t hear what the system it has to work with is capable of? Your first step should always be to find out just what the existing system can do: you are going to be surprised…


Because I don’t sell equipment (or accessories) I only have one agenda – to get the best possible performance out of the system you already own. If something really does need changing, I will help you to find the best solution to solve your problem(s) and fit your system context. That might mean the sexy new preamp you had your eye on, but more often than not it’s actually an inexpensive little something that can be purchased at your local hardware store.


Any visit starts with a phone conversation. The more advance information I have, the better the job I can do, but I also want to discover why you are searching for more performance from your existing system. It might be a specific problem or it might be a case of "It's just not doing it for me anymore.", which is a perfectly good answer. The point is that the sizeable investment you have in your system isn’t delivering. I will ask you about what is in your current system, what changes you have made and the physical characteristics of your listening room. I’ll also ask you about the music you listen to and why.

You might consider this reconnaissance. There’s no point in paying me to come and optimize your system’s performance if there are basic things that need correcting first. Once we’ve got the groundwork in place, then we can start working in detail. It’s yet another example of why investing in set up and optimization isn’t just the only way to set about improving your system, it also demonstrates my commitment to making it the most cost effective way. I apply years of experience and considerable patience to refining system performance through repeated, minute adjustments. It’s time consuming and exacting – and my time is money. That’s why you don’t want me doing the essential spade work that’s best completed before I even arrive.


What do I actually do once I get “hands on” with your equipment? Take a look at the How I Do It section to learn a little more about what’s involved. But here’s something to consider -


Q: What is it that really transforms even the most modest home audio system into an essential musical experience? 


A: The elimination of any noise or sound that is not actually part of the music. 


Most people think audio performance is all about the noise a system makes, but it’s really the noise it doesn't make that is important. It’s an incredibly simple concept: The challenge lies in defining, locating and eliminating that noise.